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This Nonprofit Is Using AI to Power 24/7 Counseling at a Moment’s Notice
Nancy Lublin, Founder and CEO of Crisis Text Line, discusses the use of artificial intelligence to help triage millions of texts, the platform's integration into popular chat services, and their extensive team of devoted volunteers across the country.
To reach the Crisis Text Line, text “HOME” to 741741 for free, confidential help, available 24/7.
Read more: https://mackinstitute.wharton.upenn.edu/2019/counseling-nancy-lublin/
Hosted on Acast. See acast.com/privacy for more information.
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By Mack Institute for Innovation Management
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Nancy Lublin, Founder and CEO of Crisis Text Line, discusses the use of artificial intelligence to help triage millions of texts, the platform's integration into popular chat services, and their extensive team of devoted volunteers across the country.
To reach the Crisis Text Line, text “HOME” to 741741 for free, confidential help, available 24/7.
Read more: https://mackinstitute.wharton.upenn.edu/2019/counseling-nancy-lublin/
Hosted on Acast. See acast.com/privacy for more information.