Join cohosts Adam Klepetar and Jonah Sykes for a conversation with Abby Powers, Student Engagement and Communications Specialist and Akinyemi Blackshear, Assistant Director of Marketing and Communications, about what it really takes to engage students at Berkshire Community College. From unpacking BCC’s standout Net Promoter Score through Achieving the Dream to sharing practical strategies for connecting with students, the group explores how authentic communication can empower students to become the College’s strongest ambassadors.