AI can only support care teams effectively if it fits seamlessly into daily workflows, respects standards, and reduces complexity instead of adding to it.

In this episode, we discuss the presentation by Thomas Harazim, Member of the Executive Management at Malteser, delivered at the Digitaler Pflegebetrieb 2025 event. His session focused on how AI-supported co-pilot agents, such as Microsoft Copilot, can be applied safely and responsibly in everyday care operations.

The discussion covers how digital assistants can support documentation and process compliance, ensure quality and standards independent of individual knowledge, and enable barrier-free communication through automated information transfer across languages, all while maintaining secure and controlled usage in care environments.

Discover the full presentation on YouTube (https://youtu.be/35sgc7x4zSA) And explore all other events at: www.worldclassbusinessleaders.com