In the aftermath of Hurricane Katrina in 2005, over one million residents were evacuated across the country, leaving them in dire need of emergency services. In partnership with the Federal Emergency Management Agency (FEMA), the United Methodist Committee on Relief (UMCOR) created Katrina Aid Today, a national case management consortium.

How did disaster case management evolve from humble meetings and handshakes to the complex system we know today? This unprecedented program set a new standard for recovery efforts and established modern disaster case management practices nationwide