The conversation continues with guests Cathy Earl and Liz Gibson as we explore how disaster case management has evolved through the years. As our country healed from 9/11, there was a shift in perspective as to what services were essential to best meet the needs of those impacted, opening up the space to address the emotional and spiritual needs in addition to the physical needs. Our guests guide us through the development of federal programs and how providers strive to best serve communities in times of crisis.

By asking those involved from the beginning, we address: What defines disaster case management? What is it not?