Want To Work There

Three Priorities Every People Ops Leader Should Have When It Comes to Data and KPIs


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I was recently asked the following question: “What kind of KPIs and data are critical for a People Experience leader to track and why?”

With so many options available, it’s so important to identify key areas that need focus instead of trying to boil the ocean. In today’s episode, I share the three priorities I believe every people ops leader should have when it comes to tracking employee data. 

You’ll learn:

  • Three data priorities every people ops leader should be focusing on. 
  • Why not sharing feedback results with your team is actually more harmful than helpful.
  • The true source of employee survey fatigue. Hint: it’s not the number of surveys you send.
  • A change management best practice that will substantially improve your chances of transforming beliefs and behaviors successfully and sustainably. 

MENTIONED RESOURCES/LINKS

  • The Simple by Extremely Effective Method I Use to Collect Inclusive Qualitative Data from Employees, Episode 6
  • eNPS: How to Implement the One-Question Survey Every Company Should Be Utilizing, Episode 8

LET’S CONNECT

  • Check out the website: wanttoworkthere.com
  • More Resources: wanttoworkthere.com/resources
  • Follow us on Instagram: @wanttoworkthere 

DID YOU LOVE THE EPISODE?

If so, I’d love for you to leave a review on Apple Podcasts! Reviews help new listeners find the show, so it would be greatly appreciated!

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Want To Work ThereBy Jill Felska