Odie Donald joins the show to discuss how local government can improve its accessibility and service delivery through three specific examples of citizen engagement.

1. The advantages and challenges of open budgeting, and how ARPA funding fits in.
2. How outdated 311 systems can transform into improved services through better technology.
3. How a “Mayors Walk” can also be an opportunity for non-elected professionals to meet people who are not as engaged in their local government and win them over with real-time fixes.

Then Kenneth Williams gives the pulse of ICMA's Mountain Plains ahead of in-person regional events.

Resources:

ICMA Community Engagement