CX...Oh!

Thriving on Transparency ft Abhishek Gupta


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Today we make our way into the education industry with Abhishek Gupta, Pro chancellor of Jagran Lakecity University, to understand the crucial factors contributing to the plenitude of service threads in schools and universities. Here are the points we check:

- Evolving from delivering degrees to delivering experiences 

- Harnessing diversity in expectations

- Democratically involving stakeholders

- Sustaining a service oriented culture


Abhishek's LinkedIn profile: https://www.linkedin.com/in/abhishekmgupta


Xperience the magic of service! 

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CX...Oh!By Supriya Sharma