In this episode of Accelerated HVAC Success, host Ben Middleton sits down with Kraig Davis, In-Home Sales & Install Manager at College Place Heating and Air Conditioning, for a wide-ranging conversation on the technologies and trends shaping today’s HVAC marketplace. Kraig walks through real-world scenarios of how the Daikin FIT performs across different weather conditions, the growing homeowner acceptance of R-32, and why inverter technology is becoming a cornerstone of comfort and efficiency. He also details how homeowners are increasingly blending ducted and ductless systems, as well as the rising value of cloud-connected equipment through tools like Daikin Cloud Services.

Kraig explores how contractors are navigating the current political and economic turbulence while still thriving through adaptability, strong training, and a commitment to education—areas where Daikin has been a major partner. He also touches on evolving customer expectations, from digital communication to personalized option packages and incentives that can significantly boost close rates. Finally, he highlights the power of word-of-mouth marketing, modern financing programs, and a technology-forward mindset that keeps his company competitive and future-ready.