CSM Toolbox

Through the lens of Customer Experience with Dana Alvarenga | Ep.13


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Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.

I had the opportunity to talk to Dana Alvarenga, Director of Customer Experience at SlapFive.
During our conversation, we talked about skills required for customer facing roles, putting ourselves in the customer's shoes, Slack Communities and how we share our love for Canva.
(We are Fanvas!)

How to reach Dana
https://www.linkedin.com/in/danaalvarenga/

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CSM ToolboxBy Isabel Ruiz