When a diagnosis is shared, the questions come fast: What happened? How can I help?

For families in crisis, support is critical—but often chaotic. Without a structure to manage communication or coordinate care, caregivers are left to navigate emotional overwhelm and logistical complexity at the same time.

That’s where CaringBridge steps in.

In this episode of Inspiring Women, CEO Tia Newcomer joins Laurie McGraw to talk about what it takes to bring real support into the healthcare experience—not as a nice-to-have, but as essential infrastructure. Under her leadership, CaringBridge is expanding its reach, embedding into points of diagnosis and discharge, and protecting trust in a space where many would trade it for scale.

With two decades of executive leadership across Fortune 100, VC, and private equity–backed health tech and consumer brands, Tia brings a sharp operational lens to deeply human problems and a clear vision for what care can look like when support is treated as essential, not optional.

Key themes explored:

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This episode of Inspiring Women was recorded at the WBL Summit, a leadership, networking, and professional development conference for WBL members that takes place each spring.

WBL is a network of 1500+ senior executive women in healthcare who convene to share ideas, make valuable connections, and solve business challenges. WBL’s mission is to connect and support our members in advancing their careers and impact on our industry.