TIDES by Yenza3

HR is under immense pressure to lead digital transformation — but the results often fall short. Why?In this episode of TIDES, host Shveta Malhan sits down with Alexandra Keels, a seasoned HR leader and systems thinker, to unpack the real barriers to transformation. Together, they problem-solve live scenarios — from failed AI pilots to skills-based talent marketplaces, HRIS migrations, and the candidate experience backlash.👉 You’ll learn:Why most HR “transformations” are really just modernization projectsHow to tackle low adoption and rebuild trust in new systemsWhy CFOs, CIOs, and Ops leaders must be part of HR’s transformation storyHow systems thinking and business language can make or break HR’s futureThis is a must-listen for CHROs, HR tech leaders, and anyone driving transformation in an AI-shaped world.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Alexandra Keels: https://www.linkedin.com/in/alexandra-keels-sphr-51609768/00:00 Intro – Why HR transformation often disappoints 01:00 Truths & Myths of Transformation 03:40 Why ROI Often Falls Short 05:00 Scenario 1: Becoming a Skills-Based Organization 07:30 Pilot First, Scale Later 08:30 CFO Demands ROI in Two Quarters 12:15 Speaking the Business Language 14:30 Scenario 2: Too Many AI Pilots, No Payoff 17:45 Systems Thinking in HR 22:00 AI Will Change Work, Not Replace It 25:00 Scenario 3: Automation Backlash in Talent Acquisition 28:30 Scenario 4: HRIS Migration Chaos 32:30 Scenario 5: Copilot Adoption Under 15% 35:00 The 30-60-90 Day Playbook 38:15 Talking to the Big Three: CFO, CIO & Ops 40:45 Wrap-Up & Key Takeaways🔔 Subscribe to TIDES for weekly insights at the intersection of people, work, and technology.  @TIDESByYenza3  #DigitalTransformation #HRTech #AIinHR #Leadership #FutureOfWork

Governance in the Age of A.I. isn’t about red tape — it’s about trust. In this episode of TIDES, Shveta Malhan sits down with Mercedes Sullivan to unpack what governance really means when A.I. is reshaping how we work.From hiring algorithms to workplace monitoring tools like Cluely, governance is no longer just an IT or compliance issue — it’s a people issue. HR leaders must step up as co-creators of ethical, human-centered rules for how A.I. is designed, deployed, and experienced at work.🔍 In this conversation, we explore:- What governance really is (beyond “policing”)- Why HR is often missing from governance tables — and why that must change- The three levels of governance (federal, state, local) and how A.I. complicates them- Real-world examples of missed opportunities when HR was left out- How culture, trust, and cross-functional collaboration shape governance outcomes💡 Key takeaway: If HR doesn’t lead in A.I. governance, someone else will — and they may not bring the same people-first perspective.Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Mercedes Sullivan: https://www.linkedin.com/in/mercedessullivan/📌 Timestamps 00:00 – Introduction01:12 – What is governance, really?03:02 – Where governance typically sits in organizations07:48 – The gaps at the individual/team level12:53 – Missed opportunities when HR is left out18:39 – Culture as a barrier to governance26:47 – Performance, outcomes, and A.I. in HR34:27 – Trust, bias, and the risks of over-reliance37:25 – Closing reflections🎧 Listen to more TIDES episodes on Spotify, Apple Podcasts, and YouTube  @TIDESByYenza3  👉 Question for you: In your organization, who is really writing the rules of trust when it comes to A.I.?#AI #HR #Governance #FutureOfWork #TIDESPodcast

What if the real competitive advantage isn’t skills — but adversity intelligence?In this episode of TIDES, Shveta Malhan sits down with Ali Uren, founder of Kiikstart and creator of The Circular Workplace, to challenge the status quo of L&D, HR, and the myth of futureproofing.🔥 Why futureproofing is a lie🔁 What “Return on Skills” (ROS) really means💥 Why L&D doesn’t belong in HR🧠 How to build durable teams that can adapt and deliverIf you’re in HR, L&D, or org design — this episode is a must-watch.About our guest:Ali Uren is the founder of Kiikstart and the creator of The Circular Workplace, a bold, future-ready approach to learning and capability development. With over 200 brand partnerships across industries, Ali helps organizations stop talent leaks, build adversity intelligence, and turn learning into a commercial growth driver — not a cost center. Known for challenging the status quo, she works at the intersection of people, strategy, and performance.👤 Guest: Ali Uren🔗 Connect with Ali: https://www.linkedin.com/in/aliuren/🌐 Learn more about Kiickstart: ww.kiikstart.com🌐 https://www.kiikstart.com/what-is-ros-and-how-is-it-measured/🌐 https://www.kiikstart.com/durable-learning-demonstrable-business-impact/💡 About TIDES:TIDES brings together voices from across industries to explore how technology—especially AI—is reshaping work, skills, and the human experience.👥 TIDES on Linkedin - https://www.linkedin.com/showcase/tides-by-yenza3/ 💡 About YENZA3:Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 Learn more about Yenza3: https://yenza3.com  @TIDESByYenza3  00:00 – Intro: Why Adversity Intelligence is more than Skills01:35 – The Myth of Futureproofing05:24 – What’s Wrong with Traditional L&D10:00 – What is a Circular Workplace?14:00 – Capturing Wisdom & IP Inside Teams18:32 – Redesigning Learning in the Flow of Work22:32 – Real-World Results from 200+ Organizations25:13 – Adversity Intelligence Explained30:06 – Return on Skills vs ROI37:59 – How to Measure ROS39:41 – The Uncomfortable Truth HR Needs to Admit44:00 – Why Quick Wins Hold Us Back45:07 – Becoming Co-Creators of Business Impact46:56 – Final Thoughts + Wrap#AdversityIntelligence #FutureOfWork #PeopleDevelopment #ReturnOnSkills #TIDESPodcast #HRTransformation

Mentorship is not a perk. It is infrastructure.In this TIDES episode, Christy Pettit, CEO of Pollinate Networks and author of The Knowledge Transfer Index, breaks down how psychometric A.I. and disciplined program design turn mentoring into a knowledge-flow engine that supports onboarding, leadership pipelines, and real transformation.What you will learn• Why mentoring matters more than ever in a hybrid, high-change world• What organizations get wrong and how to fix it• The “science of the match” using psychometrics and combinatorial optimization• How to measure value: strategic alignment, effectiveness, and ROI• Practical steps to launch a pilot that pulls demand instead of pushing sign-upsChapters00:00 Intro01:19 Welcome Christy Pettit01:26 Christy’s path from OD and healthcare to mentorship04:46 Mentorship in a fast-changing world06:42 Human connection vs A.I. assistance. Loneliness and learning08:05 What orgs get wrong about mentoring11:20 Pollinate. Chemistry, matching, and scale16:15 The tech journey. Human Rhythm and OptoRhythm. Fairness Index19:34 Psychographics and program goals. Cross-pollinate A.I. use cases21:21 Analyzing qualitative data and agent preferences23:43 The big win. Back-end efficiency and effective matching24:23 Human to human at the core25:06 Readiness, SSO, matching as a service27:18 Front-loaded value and right-sized scaffolding29:25 Engagement without surveillance31:03 Mentoring for change enablement and A.I. adoption33:20 Scorecards. Alignment, effectiveness, ROI35:45 Value for time. Goals that keep mentors engaged37:04 Outcomes. Retention, promotability, diverse slates38:09 Linking mentoring to OKRs and outcome-based performance40:37 How to start. Purpose, pilot, pull42:55 CloseAbout our guestChristy Pettit is the CEO and Founder of Pollinate Networks. She pioneers psychometric A.I. matching and guided mentoring journeys that help organizations move knowledge where it matters most.👤 Guest: Christy Pettit🔗 Connect with Chrity: https://www.linkedin.com/in/christypettit/🌐 Learn more about Pollinate: https://pollinate.net/about-us/💡 About TIDES:TIDES brings together voices from across industries to explore how technology—especially AI—is reshaping work, skills, and the human experience.👥 TIDES on Linkedin - https://www.linkedin.com/showcase/tides-by-yenza3/ 💡 About YENZA3:Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com @TIDESByYenza3  If this sparked ideas for your mentoring strategy, subscribe and share. Tell us in the comments what metric you use to prove mentoring value.KeywordsMentorship, mentoring at scale, knowledge transfer, Pollinate Networks, psychometric matching, people analytics, HR transformation, leadership development, OKRs, outcome-based performance, A.I. in HR#Mentorship #HR #PeopleAnalytics #AIinHR #Leadership #KnowledgeTransfer

Traditional corporate learning is collapsing—and AI is rewriting the playbook.In this TIDES episode, Shveta Malhan sits down with Chris Stefanyk, Head of Revenue & Operations at Disco, to explore how AI-first platforms and peer-powered learning are replacing outdated LMS systems.🔍 What you'll learn in this episode:- Why L&D isn't dying—but the traditional models are- What makes Disco an AI-first social learning platform- How the 6P Framework (Peer, Personalization, Prompt, Project, Practice, Perpetual) is reshaping learning strategy- What AI fluency really means for organizations- Why most learning programs fail—and how to fix them with personalization & community- What the modern learner actually wants in 2025- Why "Demo, don’t memo" is the new rule of AI upskilling- How to rethink learning analytics, content creation, and implementation for the AI era💡 If you're still relying on static LMS systems and completion rates to define learning success—this episode will challenge everything you think you know.👤 Guest: Chris Stefanyk🔗 Connect with Chris: https://www.linkedin.com/in/cstefanyk🌐 Learn more about Disco: https://www.disco.co💡 About TIDES:TIDES brings together voices from across industries to explore how technology—especially AI—is reshaping work, skills, and the human experience.👥 TIDES on Linkedin - https://www.linkedin.com/showcase/tides-by-yenza3/ 💡 About YENZA3:Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com  @TIDESByYenza3  📌 Don’t forget to like, subscribe, and comment with your biggest takeaway or question for Chris and Shveta.00:00 - Intro: L&D Isn’t Dying—But the Traditional Models Are01:00 - Meet Chris Stefanyk & The Mission Behind Disco02:00 - What’s Broken in Traditional L&D?04:00 - Why Static LMS Systems Don’t Deliver Outcomes05:45 - Introducing Disco’s 6P Learning Framework08:00 - Personalization, Peer Learning, and Prompt Skills10:00 - Why Practice & Perpetual Learning Matter More Than Theory11:30 - The Pivot Table Problem: Relevance in Learning13:00 - Modern Learners: Changing Expectations in the Age of AI15:00 - The Future of Just-in-Time & Role-Based Learning17:30 - One-to-One Learning & the Power of Proactive AI Agents20:00 - What Is AI Fluency? Going Beyond Tool Adoption22:00 - Demo, Don’t Memo: Why Fluency Is a Culture Shift24:30 - Disco as an AI-First Learning Platform26:30 - What Sets AI-Native Platforms Apart from AI Add-Ons28:30 - Operator vs Learner-Facing Agents in Disco30:00 - How Disco Powers Personalized Learning Experiences32:00 - Can Disco Replace the Traditional LMS?33:30 - Slack Integration & Social Learning at Scale35:00 - Learning Analytics: Beyond Completion Rates37:00 - Strategic Use of Engagement & Behavioral Data39:00 - Client Case Study: Building a Digital Academy with Disco41:30 - What Implementation & Migration Look Like with Disco43:00 - L&D Debt: Why Letting Go Is the First Step to Modernization45:00 - Who’s Ready? Maturity, Curiosity & the LMS Admin Power Role47:00 - What L&D Leaders Should Do Next: Experiment & Upskill48:30 - Final Thoughts: Learning Agility as a Strategic Capability49:00 - Outro: Connect with Chris & Keep Riding the Tide#AIinLearning #CorporateLearning #LMS #AIFirst #DiscoPlatform #LearningAndDevelopment #ChrisStefanyk #AIFluency #SocialLearning #TIDESPodcast

AI is not another tool to “roll out.” It is a design problem. In this episode, Shveta and Malvika get practical about what an AI-ready organization looks like and how CHROs lead the transition. We break down people-led, AI-enabled strategy, why “AI plus” beats “plus AI,” how orgs get flatter and faster, and the concrete first moves HR can make now.You’ll learn:- A simple framing: people-led, AI-enabled strategy that ties to outcomes- “AI plus” vs “plus AI” and why bolt-ons often automate dysfunction- Org design shifts: AI agents on the org chart, fluid teams, new manager work- Culture moves for HR: psychological safety, experimentation, continuous learning- The CHRO’s playbook: triad with CIO and CEO, pilot to scale, roadmap to value- Talent pipeline realities when junior work is automated, and what to do about it00:00 Intro02:08 People-led, AI-enabled (not “AI first”)05:14 “AI plus” vs “plus AI”10:23 CHRO role evolves to people and performance16:52 Rethinking HR’s own org design and value prop20:36 Flatter, faster orgs and AI agents in workflows25:07 Where HR teams start: outcomes, capability, automation29:27 Building tomorrow’s talent pipeline without junior work31:49 Human premium tiers and customer expectations33:20 Culture inside HR: learning, data literacy, experimentation44:53 First moves: map repetitive work, run dept hackathons, build a roadmap47:27 Final word: be AI ambassadors47:59 CloseIf this helped, hit subscribe, drop a comment with your first “AI plus” experiment, and share with a CHRO who is architecting the future of work.#AIinHR #CHRO #OrgDesign #PeopleAnalytics #HRTransformation #FutureOfWork #AIAgents  @TIDESByYenza3 ​

00:00 Intro – Skills as the new currency01:40 How learning is changing in the AI era03:20 What it means to be human at work now05:37 Gina’s personal journey into AI09:11 Rethinking skills from an organizational perspective20:54 Scaling skill development in the flow of work27:26 The evolving role of L&D31:23 The three lenses: Upskilling, Reskilling, Preskilling36:47 Bridging the gap for early-career talent39:39 What gives Gina hope for the future40:57 One skill to focus on this year💡 About GINA and Atheon:At AETHEON, we’re passionate about skills! We help people discover their strengths, grow with purpose, and connect to meaningful work. And companies love how we spark productivity, flourishing and human ROI.👥 Connect with Gina Jeneroux: https://www.linkedin.com/in/jeneroux/🌐 https://aetheon.ai/💡 About TIDES:TIDES brings together voices from across industries to explore how technology—especially AI—is reshaping work, skills, and the human experience.💡 About YENZA3:Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com🔔 Subscribe to TIDES  @TIDESByYenza3  💬 Share your thoughts: What’s one skill you’re building for the future?#FutureOfWork #Upskilling #AIFuture #SkillsDevelopment #HumanSkills #LearningAndDevelopment #TIDESPodcast

As AI reshapes the world of work, are we prepared to evolve alongside it—or are we stuck clinging to outdated mindsets?In this episode of TIDES, Shveta Malhan sits down with Gordon Sandford, Partner, Digital Transformation & Future Ready Workforce at EY, to unpack:- Why AI is more than just automation—it’s a redefinition of human value at work- How organizations and individuals can overcome change resistance and cognitive overload- The generational shift toward purpose-driven work- What it really takes to enable performance in a post-job-description world- The enduring power of curiosity, creativity, and whole-mindednessWhether you’re an HR leader, a business strategist, or just navigating the future of work—this is the episode you didn’t know you needed.💡 Key themes: AI at work, workforce transformation, change management, future skills, meaning & purpose, performance enablement, curiosity mindset, ethical AI.🔔 Subscribe for more conversations on the tides of transformation across people, technology, and purpose.  @TIDESByYenza3  ABOUT USYenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Gordon Sandford: https://www.linkedin.com/in/gordonsandford/00:00 - Intro: AI is Rewriting the Rules of Work01:15 - Gordon's Perspective on the Pace of Technological Revolutions04:20 - Why AI Feels Different: Cognitive Load & Resistance to Change07:30 - Rethinking Change Management for the AI Era10:50 - Immunity to Change: Why We Resist Even When We Know Better13:40 - The Role of Generations in Adapting to AI16:20 - From Job Descriptions to Fluid Work: What Comes Next?18:40 - Rediscovering Whole-Mindedness and Human Potential21:00 - Curiosity as a Survival Skill in the Age of AI23:00 - The Craft Still Matters: AI + Human Judgment26:00 - Lowering Barriers to Creation, Not Replacing Expertise28:00 - Redesigning Work Rhythms for Mental Well-Being31:00 - Evolving HR: Performance, Enablement & Purpose33:45 - How to Redefine Our Relationship with Work36:15 - Final Thoughts: The Six C’s, Renaissance Thinking & Shared Curiosity39:18 - Outro: Keep Learning, Keep Leading with Intention and Heart#FutureOfWork #AIatWork #ChangeLeadership #WorkforceTransformation #TIDESPODCAST

If you think people data is just dashboards and headcount reports—think again.In this episode of TIDES, host Shveta Malhan sits down with Malvika Jethmalani, a 3x CHRO and founder of The Atvis Group, to explore how HR leaders can use people analytics as a strategic lever—not just a reporting function.🎯 What we cover:-The real reason clean HR data is so hard to come by-How to shift from lagging to leading indicators-The power of storytelling in data-driven HR-Why data governance builds trust—not just compliance-How AI is transforming the employee data landscapeWhether you're building your first people analytics dashboard or trying to win over the board with better insights—this conversation is a must-watch.🔔 Subscribe for more conversations on AI, people, and organizational change:  @TIDESByYenza3  ABOUT USYenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Malvika Jethmalani: https://www.linkedin.com/in/malvikajethmalani/🌐 https://www.atvisgroup.com/📢 Leave a comment and share your biggest takeaway from this episode!00:00 – Intro: From Storytellers to Strategists00:52 – Why People Data is Mission-Critical for CHROs02:55 – Real-World Example: Linking Attrition to Customer Loss05:01 – The Dashboard Trap: From Reporting to Insight05:42 – Why People Analytics Isn’t Easy to Lift07:12 – What Data Governance Really Means in HR09:29 – Who Owns Data Governance?10:30 – Explicit vs. Implicit People Data11:45 – Building Employee Trust Through Transparency12:23 – Balancing Gut Instinct with Data in the Boardroom14:55 – When Data Isn’t Enough—and Judgment Takes Over15:36 – Avoiding Common Mistakes in People Analytics18:27 – The “What, So What, Now What” Framework19:48 – When Metrics Don’t Matter to the CEO21:57 – Lagging vs. Leading Indicators in HR22:44 – What Data You Track vs. What You Share23:35 – Top Performers and the Hidden Signals in Engagement25:07 – How AI Raises the Stakes for People Data28:23 – Designing the Digital Employee Experience29:28 – From Mass to Personalized Employee Journeys32:13 – Build vs. Buy: Crafting Your AI HR Strategy35:42 – Looking Ahead: Future-Ready Organizations36:20 – Final Advice: Data as a Storytelling Tool37:01 – Outro: Using Data as Your Language of Influence#PeopleAnalytics #HRStrategy #CHRO #DataDrivenHR #TIDESPODCAST #AIinHR #EmployeeExperience #FutureOfWork

Two companies deploy the same AI platform. Six months later, one posts a 20 % productivity jump while the other is drowning in re-work, low morale, and stalled ROI. The difference? Not the code—the culture.In this TIDES episode, host Shveta Malhan sits down with Smita Chauhan (SVP & Associate Director, Robert Half Management Resources) to decode how people-centred leadership turns tech roll-outs into real transformation. CHAPTERS00:00 Intro — The AI rollout paradox01:41 Smita’s “human element” aha-moment03:24 ERP vs. Gen AI: why this wave is different07:25 Fear & psychological safety in AI adoption10:38 Who should own AI? (CFO, CHRO, CIO & more)15:17 CHROs: from headcount cops to strategic partners25:57 The #1 skills gap teams feel with AI32:58 Tactics to turn skeptics into champions38:05 Myth-bust lightning round (training, governance, chatbots)42:00 Smita’s bold 2027 prediction43:10 Key takeaways & sign-off🔑 KEY TAKEAWAYSCo-create early: involve the people who live with the new tech day-to-day.Governance ≠ brakes: done right, it accelerates safe experimentation.Upskill as you implement: skill pathways are the engine of adoption.Shared ownership: CFO + CHRO + CIO + BU leaders in one steering committee.👤 ABOUT OUR GUESTSmita Chauhan has spent nearly two decades guiding C-suite leaders through ERP shifts, cloud migrations, and Gen AI pilots—pairing hard-number ROI with relationship-based change strategies. Connect with Smita on LinkedIn → https://www.linkedin.com/in/smita-chauhan-3a50887/👤 ABOUT YENZA3Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com ⚡ STAY CONNECTED🎧 Listen on Apple, Spotify, or your favourite podcast app💬 Have a question or war-story about keeping humans in the loop? Drop it below!👍 If this episode sparked a new idea, hit Like, Subscribe, and ring the 🔔 so you never miss a TIDES conversation.🔗 Share with a leader who needs a reminder that transformation is still a human sport.#DigitalTransformation #AI #ChangeLeadership #HRTech #PeopleFirst