On this episode of Retention Chronicles, we’re joined by Tim Masek, founder of 1-800-DTC and Director of Growth at Storetasker. 1-800-DTC is a directory for ecommerce brands when they’re considering all their tech stack possibilities as well as a community around identifying trends between brands. In this episode you’ll hear about Tim’s Under the Hood interviews that dive into the operations behind a brand to give a technical approach to success, how to turn a one-time purchaser into a subscriber, whether having a subscription only business model is right for you, how to have a streamlined tech stack, what patterns have emerged after looking at a ton of brands, how to outshine competitors, and driving exclusivity through memberships, gated communities, dark stores.

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Episode resources: 1-800-DTC Yellow Notes Newsletter, Oddit Newsletter, and Indie Hackers Newsletter.