At this year’s Salon Owners Summit, Jacob Morris, a Product Designer at Phorest, took us on a journey through the salon industry’s evolving tipping landscape, weaving in humour, real-life stories, and some eyebrow-raising research findings along the way. The session wasn’t just about tipping – it was also about empowerment — this article covers all the insights.

To read the blog, click here.

Published on March 9, 2025 by Steph Fernandez

Keep learning from the experts, and click here to read more of the 2025 Salon Owners Summit Recaps.