In episode 33, we are talking with Adam Selley from Pronto Marketing. If you are getting ready to start working on your online store, whether you plan on doing it yourself or hiring someone to design and develop it, you should listen to this show. Creating and launching an eCommerce site can be a daunting task, but if you prepare yourself and know when to find help when you need it, the process will be much smoother for you and your business.

We chatted about:

* The top priorities you should have in place before moving ahead with your site

* Whether your content should be created before you start the design/development process

* A few of the mistakes people make when starting their online store

* Any frustrations they find from their client when using WooCommerce

* Some of the challenges Adam has discovered when starting to create an eCommerce site

Thanks To Our Podcast Sponsor: Pronto Marketing

Transcript

You can also download the transcript of this show: the-wp-ecommerce-show-transcript-october-12-2016

Bob Dunn: Welcome to the WP E-Commerce Show. The podcast about everything e-commerce and WordPress. Hey everyone, welcome to episode 33. Bob Dunn here, also known as BobWP on the web. Today I have the pleasure of chatting with Adam Selley from Pronto Marketing who is also our current sponsor. Hey Adam, welcome to the show.

Adam Selley: Hey Bob, thanks for having me.

Bob Dunn: You bet. Really looking forward to hearing all the nuggets you have for us. Now for our listeners on occasion our sponsors are also guests on the show because they bring specific expertise to the table, something I am always excited to share with you.

Today we are going to be talking to anyone who is preparing to pull together, create, and launch their online store. Having coached people through this myself in the past, I know that all though it seems to be a daunting task, if you prepare yourself in the right way, find the right help when you need it, life will go much more smoothly for you. Adam is here to give us some insights and tips on this. Before we really get into that, I would like Adam to tell us a bit more about himself and Pronto Marketing.

Adam Selley: Sure, Pronto has actually been making WordPress websites out of Bangkok for about 8 years. The company is growing tremendously and today we manage over 1,300 sites. I joined the company a year and a half ago and e-commerce was a hot topic within the company. They just didn’t have anyone to take the lead on it so I was tasked with finding a way to offer this to our existing clients and as a service to new clients. Pronto has a fantastic team of designers, developers, editors, SEO experts all on hand for the clients to use as they need. We also have a dedicated support team accessible by email, chat, and phone. Ultimately the value of Pronto is that we free up business owners’ time to focus on other aspects of their business.

Bob Dunn: Excellent, excellent. It’s amazing because not only are you the all in one shop and you can fill all those different needs but I love it, the support. When you’re running an online store, the fact that you can get hold of somebody when you have an issue, especially your store. People seem to freak out a bit more when your store, something goes sideways. They think, “Oh!” That’s great to hear Adam. We’re going to be hearing a little bit more about Pronto Marketing and a bit more details of what they can do for you later in the show. For now, let’s dive into these questions.

I’m going to start with this very first one which is pretty generic.