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It seems there is a big struggle to get people back to work post-pandemic. For various reasons, many service sector jobs, including the contact center are finding it harder and harder to find the quality help need to staff appropriately

In this episode of "Advice from a Call Center Geek" we dig into proven hiring techniques to try to help all our listeners through this workforce shortage. 

We talk about what social platforms work the best, how to best use them, and what type of budget do you need.

Many other options as well are talked through such as how to set up an employee referral program, using your present workforce to mass post, and looking at many other options that will hopefully give you some ideas to increase your call center hiring capacity not just for now but for the future as well


  Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: linkedin.com/in/tlairdexpivia/
Schedule time with me to talk about anything call center related:
https://calendly.com/call_center_advice/15min
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Watch us: Advice from a Call Center Geek Youtube Channel 

 Through Expivia Digital, Tom works with contact center leaders on CCaaS platform selection, AI implementations, and NICE Studio and integration services. 

Same honest, vendor-neutral advice you hear on the Call Center Geek podcast, applied directly to your specific operational challenges. 

Schedule a consultation at ExpiviaDigital.com to discuss your contact center technology strategy. 

Click here:

expiviadigital.com

Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel