Tips & Talk 92 – How to Negotiate with Customers

Negotiating is a valuable skill to have. It’s made strongest when you think about and plan for it ahead of time. By having strategies and pre thought through actions in your back pocket, you won’t give away the house or feel taken advantage of. Instead, you can lead the conversation, offer options that fit the situation and stay in control - cool, confident and collected.

You’ll find yourself negotiating mostly around 3 things. Price, Freebies or Add-ons and Returns. Let’s talk about options to handle each one.

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