In this episode, Ernie Furt and Dan Delmar receive Karl Magnone, president and founder of Les Franchises Tite Frette. We learn about the advantages of the franchisor business model, the importance of excellent customer service, and how his company’s CRM helped them grow from 0 to 45 stores across Quebec in 5 years. Amanda Khoury, managerfor estates and trusts at BDO Canada also joins Ernie and Dan to discuss digital assets, virtual intellectual property, and five life events that should prompt Canadians to revisit their estate plan.