Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen's research, development, and medical capabilities through innovative KM strategies.

In this conversation, Zach and TJ discuss the impact TJ has made at Amgen so far, how moving from a collection of intelligent individuals to a collective intelligence helps organizations learn faster and get smarter over time, and different ways to get your organization applying knowledge rather than just "learning" it.

They also chat about how to scale KM for the enterprise through selective persona targeting and thoughtful application of technology.

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Comment below to let us know the most important lesson you've learned in your KM career, or ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.

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