Join Rose Sloat on INSIGHTS today as she interviews her co-publisher of Life's Journey Magazine - Darryl Doane. They will be discussing a new series of articles set to begin in the July issue of LJ. Did you ever hear of someone throwing a party and no one coming? The revolutionary ideas that struck such a note of excitement and encouragement in the customer service arena for the past 15 years left many feeling just that way. In this new series titled: Exceptional Customer Service - Where did it go? - How to get it back, Darryl will share the critical significance of making the customer the center of your organization in order to survive and thrive.