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TLW 62: Is Customer Service Still Customer Service?
Topic: Is Customer Service Different with Public Organizations? Customer Service Standards for Rockville, Maryland Executive Order–Streamlining Service Delivery And Improving Customer Service Survey:  Federal Government Customer Service Improves but Remains Low Articles for this Week: Social Learning Doesn’t Mean What You Think it Does, Part 1 (C4PLT blog, Jane Hart) […]
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By Robin Lindbeck & Terri Deems
5
22 ratings
Topic: Is Customer Service Different with Public Organizations? Customer Service Standards for Rockville, Maryland Executive Order–Streamlining Service Delivery And Improving Customer Service Survey:  Federal Government Customer Service Improves but Remains Low Articles for this Week: Social Learning Doesn’t Mean What You Think it Does, Part 1 (C4PLT blog, Jane Hart) […]