In this episode of Boomer Living, we have Todd Andrews, Division President, responsible for overseeing Asbury Communities CCRC’s that encompass a portfolio of 8 communities in 3 states. These communities serve 4300 residents and employ more than 2800 associates. This role encompasses full operational accountability, innovation, and service delivery to support Asbury’s mission of Doing All the Good We Can.

During Todd’s 28 plus years serving residents, he has provided strategic leadership in both the not-for-profit and for-profit sectors. A staunch advocate for helping others live their best life, Todd’s leadership focuses on enhancing lifestyle opportunities and meeting people where they are in their lives.  He is responsible for driving the strategic plan, organizational vision, and growth of the mission to both our residents and staff alike.

We discuss why he believes senior living communities are the best place to be during the COVID-19 pandemic and the bad press these communities have received, attracting good talent, why communication throughout the organization is the most important focus we need to have in these times, and how it is essential for retention of staff and much more...

[00:00] Pre-Introduction discussion
[01:20] Introduction
[01:48] Can you explain why you believe that senior living communities are the best place to be during the pandemic?
[03:11] Why do you think so much of the bad press around COVID was aimed at nursing homes and other assisted living communities? Do you think they were easy targets for the media?
[04:18] Have you found it harder to attract quality talent in these times? How can we continue to attract talent to our field nowadays?
[05:43] What shifts in talent acquisition do you think are vital to the industry's success in a post-COVID world?
[07:29] In 10 or 20 years, what changes do you think the senior living industry will undergo?
[10:16] What are those factors that define a successful senior living organization?
[12:52] Will the factors that describe a successful senior living organization change in the future, post-COVID?
[16:04] What is stopping us from getting to a successful senior living organization, sooner?
[18:57] How do you try to embody Asbury's mission of doing all the good we can in your day-to-day job?
[20:44] Is Asbury's mission something that you carry into your everyday life as well?
[22:30] A senior living community is more than a business.
[23:45] How do you empower such a large workforce, over 2,800 associates, to also live by Asbury's mission?
[25:16] What do you think is your biggest strength that enables you to have a unique, impactful effect on older adults?
[26:38] Do you think working closely with older adults has changed you in any way?
[27:21] Do you have anything else that you would like to share?
[28:44] Wrap-up

Todd Andrews holds a Bachelor of Science degree in Public Administration from Binghamton University and resides in Richmond, Virginia with his wife Melissa, 3 children, and French bulldog Bella.

Todd's LinkedIn Profile: https://www.linkedin.com/in/todd-andrews-54035832/