Todd Spencer joins Nicola Denning-Millar to share his journey from television to the world of residential property management.

With extensive international experience in Europe and Asia, Todd has a unique perspective on the rental housing market in Canada. His career spans several years in property management, and his insights have shaped his approach to improving the industry, from tenant satisfaction to operational efficiency.

Key topics in this episode include:

• Career transition – Todd's move from television to property management and what drives his passion today.
• Global perspective – How international experiences shaped Todd’s view of Canadian rental housing.
• Industry challenges – The impact of inflation, interest rates, and economic uncertainty on rent affordability and tenant turnover.
• Regulatory pressures – How rent control, eviction moratoriums, and zoning restrictions affect owners and property managers.
• Building rental supply – The difficulties developers face and the changes Todd wants to see from governments.
• Opportunities for transformation – Promising improvements for residents and property owners in the rental experience.
• PropTech – How technology can enhance the resident and employee experience.
• Workforce development – Changing perceptions of the residential property management sector and investing in long-term careers.

Tune in to hear Todd’s insights on the future of rental housing and the role of property management in Canada.