Tom Cavanagh, Vice Provost for Digital Learning at the University of Central Florida, sits down with Illumination host Amrit Ahluwalia, to talk about the differences between in-person and virtual conferences, the relationships public universities have with their communities. 

How a higher ed operates its continuing ed department can be tricky. The right balance between generating revenue and serving students interest needs to be met, as well as bettering the community around the school.