On this episode we get into rat flaps, what they are, when they work, and when they don’t, with plenty of real world examples from the job.

We also go behind the scenes of a family pest control business. The day to day graft, the pressure, and what it really takes to keep things moving.

Alongside that, we talk about something far more personal. Our guest shares the story of his son’s rare liver disease and the impact it’s had on their family, both at home and in the business. It’s an honest, grounded conversation about resilience, balancing work and life, and dealing with things you never expect to face.