Mind At Work

Tom Rice on Breaking Legal's Process Addiction


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In this milestone 10th episode of Mind At Work, host Lorna Khemraz (Lead Counsel at Flank) is joined by Tom Rice, Senior Director of Legal at TravelPerk, for a sharp and thought-provoking conversation on the future of in-house legal.

Tom has built his legal career across private practice, UEFA, and now a high-growth tech company — bringing a product-minded, user-first approach that challenges the way most legal teams operate.

Together, they explore:

  • Why legal’s obsession with process might be its biggest blind spot
  • What it means to think like a product team inside legal
  • Whether tech, mindset — or plain old inertia — is holding teams back
  • How AI and data can unlock real impact when paired with the right questions

With his no-nonsense style and clear conviction, Tom makes a powerful case for reimagining how legal delivers value.


Tune in to hear what breaking legal’s process addiction really takes — and why the next chapter of legal won’t be built on faster versions of the past.

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Mind At WorkBy Lorna Khemraz