Tony Hseih is the CEO of Zappos, and Jenn Lim is the CEO of its offshoot, Delivering Happiness.

Tony Hsieh and Jenn Lim

Learn how to lead your organization (or division, department, group, team or project) to ‘Predictable Success’ – the peak stage in business growth when you can easily set, and readily achieve your goals. Les McKeown, author of “Predictable Success: Getting Your Organization On the Growth Track – and Keeping It There” shows you how with tips, techniques and tools – right to your desktop or mp3 player.

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Tony Hsieh and Jenn Lim

Tony Hsieh and Jenn Lim