We all have breaking points. With the pandemic, our buttons are being pushed more frequently. It's all just too much. In my first letter, a mom is frantic  about her son's senior year in high school being all topsy-turvy. He's not handling the changes well. I encourage her to go to him and ask permission to talk with him. When he agrees, she will want to active listen without judging, criticizing, or even coming up with great suggestions. Let him take the lead, while she advises and supports. In the second letter, mom and dad are frantic to tend to their 5 yr old and everything else in their lives all at once. I reinforce what they seem to be doing right, and then suggest some behavior management strategies to help their son be successful. Soon, all of this pandemic will be just a memory.