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Top 10 (+1) things to consider when putting together an experience strategy (10-minute talk)
Recently, I worked on two experience strategy projects: one – the UX strategy for our own company DiUS, and the other – working with my client to put together a Customer Experience Strategy for her organsiation. This talk summarises the 11 things I found to be important when defining an experience strategy.
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By UX Australia
5
11 ratings
Recently, I worked on two experience strategy projects: one – the UX strategy for our own company DiUS, and the other – working with my client to put together a Customer Experience Strategy for her organsiation. This talk summarises the 11 things I found to be important when defining an experience strategy.