Societal, business and technology trends will all directly impact the way IT delivers services to the business over the next five years. Unless IT understands how these trends are emerging, and what effects they will have on IT operations, the impact on strategy, planning and operations can be significant. •What technology trends will have the greatest impact on IT over the next five years? •How will these trends influence business, and therefore impact IT? •What impact will these trends have on IT staffing and roles? Visit "gartnereventsondemand.com" to view full video presentations. Visit "gartner.com/events" to find the right Gartner event for you.