Chan with a Plan

Top 3 customer service lessons learned after working with over 100+ clients

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EPISODE SUMMARY

Max discusses the 3 lessons he has learned in customer service after working with over 100+ clients over the past year and a half since he started his career coaching business. Based on this past week's episode with Melanie Wood, on how to confidently handle difficult conversations with challenging clients to reduce your stress levels.

 

TIMESTAMPS

  • [1:55] Being responsive is the backbone to delivering impeccable customer service
  • [2:50] The importance of being solution oriented when a client problem arises 
  • [3:57] Accepting the fact that not every client you have will work out no matter how much effort you had put in
  • [5:20] Summary of the 3 customer service lessons Max has learned 

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    RESOURCES & RELEVANT LINKS

    • Chan With A Plan
  • Chan With A Plan Facebook Group
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    Chan with a PlanBy Max Chan
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