This episode dives into Agentforce, where Salesforce meets AI, drawing insights from the article "Agentblazers Share Their Best Tips for Building With Agentforce".
Six experienced admins, our "Agentblazers," (including Creme de la CRM's very own Chris Stegall, share practical advice for leveraging AI.
Learn top tips on identifying effective use cases, like finding repetitive tasks or focusing on friction points with measurable value.
Discover how to determine if an agent is the right solution by assessing its impact on outcomes or costs and considering complex problems requiring data from multiple sources.
Get building tips including the importance of iteration, documenting agent boundaries, and using Trailhead. We emphasize the need for clean, trusted, and unified data before building, including security reviews.
Finally, find out how to clearly articulate the business value of your agent solution by showing impact through metrics, storytelling, or building a compelling proof of concept.
Tune in to get practical guidance for your Agentforce journey!
And check out the full article: https://admin.salesforce.com/blog/2025/agentblazers-share-their-best-tips-for-building-with-agentforce?utm_campaign=amer_sfadminaw&utm_content=Salesforce+Admins_Salesforce+Admin+Blog_sprout-1747065206&utm_medium=organic_social&utm_source=linkedin