~This is the audio from a video podcast series, The Interview Series by Retail Insider Canada and is also available through our Retail Insider YouTube Channel . If you would like to subscribe to only audio interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate audio "The Weekly" podcast show is now available (link to Apple Podcast show). ~

Industry veteran John Torella discusses great department stores around the world and what makes them popular, as well as the future of the store concept and why it has died in North America. J.C. Williams Group’s Lisa Hutchison also chimes in.

John Torella is a Senior Advisor with J.C. Williams Group and Lisa Hutchison is the Managing Partner and Strategist at the consultancy.

• Lisa (Phillips) Hutcheson, Managing Partner at J. C. Williams Group
• John Torella, Senior Partner at J. C. Williams Group
• J. C. Williams Group

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/