Total Retail Tech Insights

By Total Retail

Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interview... more

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FAQs about Total Retail Tech Insights:

How many episodes does Total Retail Tech Insights have?

The podcast currently has 44 episodes available.

Total Retail Tech Insights episodes:

October 16, 2024 Secrets to Marketing Performance and Data Integration With Adverity
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mitesh Lakhani, senior director of solutions consulting at Adverity, the integrated data platform for the modern marketer. Listen in as Lakhani details his career background and Adverity's offerings (1:00), the evolution of marketing data management in retail (2:50), and the biggest data management…
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33min
May 29, 2024 How Engage People Powers Retailers' Loyalty Payments
In episode 42 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jonathan Silver, CEO and co-founder of Engage People, the solution and execution partner for your company’s loyalty and incentive strategy. Listen in as Silver provides an overview of the business (0:50), his professional background (4:25), Engage People's pay-with-points program (6:05), and the different…
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21min
April 03, 2024 Talkdesk Exec: 'Treat Contact Center Agents as Brand Ambassadors'
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Shannon Flanagan, vice president and general manager of retail and consumer goods at Talkdesk, a global cloud contact center leader for enterprises of all sizes. Listen in as Flanagan discusses her experience in the industry (0:45), her career journey to Talkdesk and the…
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19min
March 06, 2024 How Celebrus Enables 'The Lifeblood of a Business': Accurate Digital Reporting
In episode 40 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Maigari Jinkiri, vice president of business development at Celebrus, a customer data and fraud prevention solution. Listen in as Jinkiri provides an overview of the business and how it works with retailers (0:45), his professional background that led him to recently join Celebrus…
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16min
November 01, 2023 How ViralMoment Helps Brands Tap Into the Power of Social Video
In episode 39 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Chelsie Hall, founder of ViralMoment, a startup AI social intelligence tool. Hall was the winner of the Startup Challenge at this year's Total Retail Tech event. Listen in as Hall provides an overview of ViralMoment (1:05), how brands can implement and access insights using the…
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26min
October 04, 2023 Simon-Kucher Retail Exec Talks Consumer Behavior and Holiday Planning
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Shikha Jain, partner and head of North American retail and consumer at Simon-Kucher, a global commercial growth and strategy consulting firm. Listen in as Jain discusses the work that Simon-Kucher does with retail organizations and the positive impact that it has had on…
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32min
August 23, 2023 How Retailers Can Use Omnichannel Tech for Better CX
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Josh Goodelman, chief revenue and operating officer at KWI, a retail point-of-sale and unified commerce platform. Listen in as Goodelman discusses his current role and professional background (1:00), KWI's offerings for retail clients (2:00), and highlights from Total Retail's 2023 Retail Technology Report, recently produced in…
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27min
April 05, 2023 Rokt Exec Shares How Retailers Can Optimize E-Commerce Checkout UX
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Ashley Firmstone, senior vice president of customer success at Rokt, the global leader in e-commerce technology. Listen in as Firmstone discusses the solutions Rokt provides for retailers (1:02), how the technology company helps improve the shopper purchase journey (4:10), and how improving the online…
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30min
January 04, 2023 How DHGATE Group Supports Cross-Border E-Commerce Growth for MSMEs
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Diane Wang, founder, chairperson, and CEO of DHGATE Group, one of the leading B2B cross-border e-commerce platforms in China. Listen in as Wang discusses the DHGATE and MyyShop businesses, as well as her professional background and career (1:00), and her insights on trends in…
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34min
December 14, 2022 Braze Exec: Effective Creative is Key in Building Meaningful Moments, Customer Loyalty
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mariam Asmar, vice president of strategic consulting at Braze, a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. Asmar discusses her professional background and the Braze business (1:00), her take on the state of the e-commerce industry…
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24min

FAQs about Total Retail Tech Insights:

How many episodes does Total Retail Tech Insights have?

The podcast currently has 44 episodes available.