Contingent Workforce Radio

Total Talent Acquisition feat. Southwest Airlines' Greg Muccio


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Hiring managers often don’t know all the talent choices they have on the table - an employee, a contractor, a consulting firm, outsourced relationship, etc. Total Talent Acquisition allows the talent team to serve as an advisor to the business on what type of talent is best for the role or project.

Traditionally, HR hired only employees and other departments focused on contingent or external labor. With Total Talent Acquisition, HR can focus on delivering the right resource to get the work done, regardless of classification.

In this conversation, Greg Muccio, Director of Talent Acquisition, will share why Southwest Airlines pursued Total Talent Acquisition and how you can train your team and the business for this new approach. Below are a few questions that you can expect:

  • What’s the strategic reasoning behind Total Talent Acquisition?
  • Describe how your team is organized and the roles & responsibilities
  • How do you change the team’s responsibilities in this new approach?
  • What do you communicate to the business?
  • How did you collaborate with Procurement?
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