In this episode of the Exec Exchange podcast, host Piers Clark speaks with Brendan Windmeyer, General Manager for Operations at TasWater, about the operational transformation underway at Tasmania’s statewide water utility. Brendan outlines his path from safety and contracting roles into operations leadership, then describes TasWater’s scale and challenges, including dispersed assets and legacy performance issues tied to its history. He shares progress on employee engagement, safety performance improvements, increased diversity in operations, better customer KPIs, and reduced water quality complaints, alongside strengthening regulator trust. The conversation also covers ongoing priorities such as aging plants, long-term consolidation via master planning, and delivering efficiencies amid cost pressures. 

00:00 Welcome and Guest Intro

00:41 Brendan’s Career Path

01:30 What TasWater Does

02:26 Joining Amid Challenges

03:13 Safety and Engagement Turnaround

03:55 Culture Shift and Diversity

05:35 Customer KPIs and Regulators

06:38 Why TasWater Was Fragmented

07:48 Next Operational Challenges

08:50 Small Plants and Consolidation

10:11 Bringing Private Sector Efficiency

11:32 Future Targets and Cost Pressures

12:47 Time Machine Career Advice

13:30 Wrap Up and Thanks

All information is correct as of the recording in March 2026.