touch point podcast

TP156 - Demystifying the Difference between Accessibility and Usability

Listen Later

Digital professionals in health systems are aware of the importance of accessibility and usability, but often the two terms are used interchangeably. In this episode, hosts Reed Smith and Chris Boyer discuss the nuanced differences between the two terms, share recent trends on ADA non-compliance and even discuss how voice-first devices can be used to support accessibility. They are joined by Kris Rivenburgh, attorney and founder Accessible.org, in which he shares his experience with ADA Website compliance and web accessibility and how health systems can begin to address this important issue. 


Mentions from the Show:

  • 4 Healthcare Companies Sued Over ADA Website Compliance (and Why it Matters!)
  • Accessibility, Usability, and Inclusion - from W3C
  • Smart Speakers & Web Accessibility: How Voice Technology is Helping Disabled People
  • Accessible.org 
  • The ADA Book - how to reduce your risk of an ADA Website Compliance lawsuit
  • Wordpress theme designed and developed by Kris to fully meet WCAG 2.0 AA.
  • Kris Rivenburgh’s Medium site
  • Kris Rivenburgh.com
  • Kris Rivenburgh on LinkedIn


    • Find Us Online: 

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

      • Learn more about your ad choices. Visit megaphone.fm/adchoices

      ...more
      View all episodesView all episodes
      Download on the App Store
      touch point podcastBy touch point media
      • 5
      • 5
      • 5
      • 5
      • 5

      5

      44 ratings

      More shows like touch point podcast

      View all
      The Daily by The New York Times

      The Daily

      112,194 Listeners