touch point podcast

TP257 - A Focus on Patient Experience, Marketing and Data


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Healthcare organizations face incredible industry challenges in 2022, they also must rethink their patient experience, marketing and data strategies. In this episode, hosts Reed Smith and Chris Boyer share ways leading health systems have implemented “big ideas” in their marketing, and how focusing on patient experience can help healthcare leaders transform their strategies. They are joined by Chris Hemphill from Actium who shares their perspective on implementing responsible AI and data strategies. 

Mentions from the Show:

  • 10 big ideas in healthcare marketing in 2021
  • Five Healthcare Patient Experience Predictions for 2022
  • Hello HealthCare podcast
  • Chris Hemphill on LinkedIn
  • Chris Hemphill on Twitter

  • Find Us Online: 

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Learn more about your ad choices. Visit megaphone.fm/adchoices

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