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September 21, 2022

TP297 - Forget Publishing Wait Times - How Can We Eliminate the Wait?

43 minutes

A recent study revealed the average patient appointment wait time has increased over the past few years to nearly a month, due to a number of factors impacting the industry. In this episode, hosts Reed Smith and Chris Boyer share the results of this study, broken out by cities and specialties, then share ways in which health systems can begin to better understand overall wait times in an effort to improve their results and begin improving the patient experience.

Mentions from the Show:

Average Patient Appointment Wait Time Is 26 Days in 2022

Study: Merritt Hawkins' 2022 Survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates

Automated patient tracking reduces wait times and builds loyalty Shortening Waiting Times: Six Principles for Improved Access

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