touch point podcast

TP342 - When Does “Patient Access” Actually Begin?


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Health systems realize that the opportunity that digital offers to solve patient access is tremendous. Yet, many still have a narrow definition of what “access” really is. In this episode, hosts Reed Smith and Chris Boyer define the term “patient access” and discuss how digital front door solutions are only part of the equation - and how consumer intent and public health outreach offers a greater opportunity to leverage digital to solve access to care issues. 

Mentions from the Show:

  • What is patient access: Exploring the key benefits and challenges
  • Phases of the Diagnostic Journey: A Framework
  • Access to Health Services
  • Reed Smith on LinkedIn
  • Chris Boyer on LinkedIn
  • Reed Smith on Threads
  • Chris Boyer on Threads
  • Chris Boyer website
  • Learn more about your ad choices. Visit megaphone.fm/adchoices

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