touch point podcast

TP343 - Bringing the Digital Patient Experience to the Bedside


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Many times, the concept of “digital experience” is reserved to describing patients using websites, portals and social media to interact with health systems. In this episode, hosts Chris Boyer and Reed Smith discuss how to bring digital patient experience to the bedside - virtual nursing, telemedicine, etc. - and the evolution of the hospital smart room. Jeff Fallon of eVideon joins to share his experience working with hospitals on successfully extending the digital experience to the inpatient room and how smart rooms, when done right, not only enhance the patient experience but also the nursing experience. 

Mentions from the Show:

  • Smart Hospitals Making the Future of Patient Experience a Reality
  • Jeff Fallon on LinkedIn
  • eVideon.com
  • Reed Smith on LinkedIn
  • Chris Boyer on LinkedIn
  • Reed Smith on Threads
  • Chris Boyer on Threads
  • Chris Boyer website
  • Learn more about your ad choices. Visit megaphone.fm/adchoices

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    touch point podcastBy touch point media

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