touch point podcast

TP452 - “Do More With Less” is the Default


Listen Later

Health systems are facing a new reality: “do more with less” is no longer a slogan, it is the baseline. With shrinking margins, delayed capital investments, and workforce fatigue, marketing leaders are under pressure to deliver growth and digital progress with fewer resources. In this episode, hosts Chris Boyer and Reed Smith explore:

  • Constraints as the new baseline: why financial pressure, staffing shortages, and stalled capital projects are redefining digital priorities.

  • Resilience over perfection: how leaders can avoid paralysis by prioritizing impact over effort and sequencing initiatives more intentionally.

  • The role of AI and efficiency: why digital and AI are high priorities but must be approached with caution, sequencing, and patient-first framing.

    Chris Pace, VP Healthcare Industry at SearchStax, shares lessons from his post “When Strategy Meets Reality”, his pivot from Banner Health to the tech sector, and why patient-centered leadership frameworks matter most when resources are tight.

    Mentions from the Show:

    • 2025 US Health Care Executive Outlook — Deloitte

    • 2025 Global Health Care Outlook

    • Digital Transformation Investment Gaps — McKinsey

    • Costs of Caring Report — AHA

    • 2025 Workforce Scan — AHA

    • GenAI in Healthcare Trends — McKinsey

    • Chris Pace on LinkedIn

    • Reed Smith on LinkedIn

    • Chris Boyer on LinkedIn

    • Chris Boyer website

    • Chris Boyer on BlueSky

    • Reed Smith on BlueSky


      Learn more about your ad choices. Visit megaphone.fm/adchoices

      ...more
      View all episodesView all episodes
      Download on the App Store

      touch point podcastBy touch point media

      • 5
      • 5
      • 5
      • 5
      • 5

      5

      44 ratings


      More shows like touch point podcast

      View all
      Sunday Homilies with Fr. Mike Schmitz by Ascension

      Sunday Homilies with Fr. Mike Schmitz

      6,237 Listeners

      99% Invisible by Roman Mars

      99% Invisible

      26,168 Listeners

      YourClassical Daily Download by American Public Media

      YourClassical Daily Download

      240 Listeners

      Pivot by New York Magazine

      Pivot

      9,538 Listeners

      Pod Save America by Crooked Media

      Pod Save America

      87,549 Listeners

      The Daily by The New York Times

      The Daily

      112,398 Listeners

      Up First from NPR by NPR

      Up First from NPR

      56,438 Listeners

      Armchair Expert with Dax Shepard by Armchair Umbrella

      Armchair Expert with Dax Shepard

      69,404 Listeners

      Worklife with Adam Grant by TED

      Worklife with Adam Grant

      9,175 Listeners

      Healthcare Rap by Shift Forward Health

      Healthcare Rap

      16 Listeners

      The Ezra Klein Show by New York Times Opinion

      The Ezra Klein Show

      16,007 Listeners

      The Artificial Intelligence Show by Paul Roetzer and Mike Kaput

      The Artificial Intelligence Show

      186 Listeners

      The Mel Robbins Podcast by Mel Robbins

      The Mel Robbins Podcast

      20,212 Listeners

      The Oprah Podcast by Harpo

      The Oprah Podcast

      1,576 Listeners

      Good Hang with Amy Poehler by The Ringer

      Good Hang with Amy Poehler

      9,272 Listeners