In this episode hosts Chris Boyer and Reed Smith visit a popular topic on the podcast: Artificial Intelligence (AI). Specifically, they discuss the rapid adoption of machine learning in clinical and marketing/communications efforts in hospitals and health systems and explore some of the pros and cons of deep learning (including how patients and providers alike potentially view the dilemma of the “black box” of computer learning. Featuring an episode with Abhi Sharma, VP of Product for Loyal, in which he shares practical uses of AI and how we’ve already accepted and welcomed the use of machine learning in products we use today.

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