Beyond the Claim

TPA vs Corporate: How Do They Stack Up w/ Jaclyn Chapman


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A career can take you to many new and unexpected places.
With a field as diverse as claims management, moving from one area to another can be daunting.
But if you’re thinking of exploring other facets of the industry, it helps to know what other veteran adjusters have learned along their storied — though not necessarily linear — career paths.
And today’s guest, Jaclyn Chapman, Senior Global Claims Manager at Primo Water Corporation and former med student, knows a little something about career transitions. She joined the show to share the insights she’s picked up along the way.
Join us as we discuss:
TPA vs corporate claims
How the pandemic has affected workers’ comp
Why the great resignation is forcing businesses to innovate their claim management    


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Beyond the ClaimBy Broadspire

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