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In this TPIF roundtable, three experienced leaders break down how the role has evolved beyond “just communication.” Evan Berman (Bungie, Destiny), Linda Carlson (Everquest, Trion Worlds), and Stephen Reid (BioWare, SWTOR, PlayStation, 2K) bring decades of experience running MMO and live service communities at scale.Together, they explore why community management today looks more like governance than messaging, shaping player behaviour, expectations, and the culture of entire game worlds. The conversation covers the shift from forums to Discord and streaming, the rise of creators as “super users,” and the challenge of balancing player sentiment with real data.They also dive into how communities are evolving, from the loss of in-game Game Masters to the rise of player-driven events, mods, and emergent gameplay. It’s a candid look at the realities, pressures, and decisions behind managing modern game communities—and why the role is more critical than ever.https://www.linkedin.com/in/evanberman/https://www.linkedin.com/in/brasse/https://www.linkedin.com/in/stephenreid/
By GengisIn this TPIF roundtable, three experienced leaders break down how the role has evolved beyond “just communication.” Evan Berman (Bungie, Destiny), Linda Carlson (Everquest, Trion Worlds), and Stephen Reid (BioWare, SWTOR, PlayStation, 2K) bring decades of experience running MMO and live service communities at scale.Together, they explore why community management today looks more like governance than messaging, shaping player behaviour, expectations, and the culture of entire game worlds. The conversation covers the shift from forums to Discord and streaming, the rise of creators as “super users,” and the challenge of balancing player sentiment with real data.They also dive into how communities are evolving, from the loss of in-game Game Masters to the rise of player-driven events, mods, and emergent gameplay. It’s a candid look at the realities, pressures, and decisions behind managing modern game communities—and why the role is more critical than ever.https://www.linkedin.com/in/evanberman/https://www.linkedin.com/in/brasse/https://www.linkedin.com/in/stephenreid/