It's not uncommon to see AI depicted as the antagonist in mainstream media. Terminator, Blade Runner, and Ex Machina are just a few examples. But AI actually has the potential to transform our lives for the better.

On Practical AI: The Capacity for Good we explore the positive side of artificial intelligence. In each episode our host James Diel speaks with customer experience experts, diving into their real-life stories of how AI has improved people's lives. Make sure to follow so you don’t miss any episodes.

Previous guests include: Shep Hyken, Chief Amazement Officer at Shepard Presentations, Annette Franz, Founder and CEO of CX Journey, Charles Schiele, Cloud Engineer at Google,  Ian Golding, CEO and Founder of Customer Experience Consultancy, Dan Gingiss, Chief Experience Officer at The Experience Maker,Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft

Check out our three most downloaded episodes:

• How to Stand Out in a Competitive Market: AI-Driven Customer Experience Strategies with Ian Golding, CEO and Founder of Customer Experience Consultancy
• The Potential of AI in the Quick-Service Restaurant Industry with Charles Schiele, Cloud Engineer at Google
• How AI Impacts and Scales Customer Success with Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft

Practical AI: The Capacity for Good is handcrafted by our friends over at: fame.so