In this episode, we have Part 2 of our discussion with customer experience expert Graham Leech, who leads the team working every day to make sure you have the best experience possible when riding the Texas high-speed train. In it, Rebecca and Monty talk to Graham about his career before joining Texas Central, including his time working for Virgin Trains in the UK and Europe, his view of relevant trends in the transportation industry, and why Texas trains will HAVE NO MIDDLE SEATS.  

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