In this episode, Peita and Bel dive headfirst into the world of trainers and assessors, and yes the passenger seat horror stores come out!

From white-knuckle moments that should never happen, to the difference between ticking a box and actually teaching someone how to do their job properly.

We talk experience vs ego, why knowledge matters and how a good trainer can build confidence, skill and safety- while a bad one can create dangerous operators and terrifying situations.

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