Julie Yack joins CRM Audio today to talk about brain dumps, and why you should avoid them when studying for Microsoft certification exams. 

Brain dumps are unauthorized copies of certification test questions and answers. If you use brain dumps you are violating the terms of your certification, and you are selling yourself short.

Julie talks about how Microsoft's certification and training options have improved over the years and how to prepare for certification the right way.

LInks:

• Microsoft Learn: https://learn.microsoft.com
• https://365.training