How do you get your organization trained up to use AI tools? Richard talks to Stephanie Donahue about her work implementing AI tools at Avanade and with Avanade's customers. Stephanie discusses how many workers are bringing their own AI tools, such as ChatGPT, to work and the risks that represent to the organization. Having an approved set of tools helps people work in the right direction, but they will still need some education. The challenge lies in the rapidly shifting landscape and the lack of certifications. However, you'll have some individuals eager to utilize these tools, often on the younger side, and they can help build your practice. The opportunities are tremendous!

Links

• ChatGPT Enterprise
• Learning M365 Copilot
• Secure and Govern Microsoft 365 Copilot
• Microsoft Purview
• Responsible AI at Microsoft
• Microsoft Viva Engage

Recorded July 18, 2025